Sony Finally Speaks on PSN Outage

Sony has finally issued an official statement on the subject of the recent PSN outages -- and it's not great news.

Patrick Seybold of Sony has finally made a PlayStation Blog post regarding the recent PSN outages that is more than a couple of sentences long. Check it out here.

According to Seybold, between April 17 and April 19 "certain PlayStation Network and Qriocity user account information was compromised in connection with an illegal and unauthorized intrusion into our network."

In response, Sony has switched off PSN and Qriocity (you've probably figured this out by now) but also hired an "outside, recognized security firm to conduct a full and complete investigation" and "quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information."

The compromised information is believed to include name, address, country, email address, birthdate and PSN ID. Seybold says it's also possible that profile data including purchase history and billing address as well as password security answers may have been obtained. He does, however, state that there is no evidence credit card data has been taken, although he is not ruling out the possibility.

Seybold advises users to "be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information" and that Sony will never ask for that information. He also recommends that when PSN and Qriocity are back online, users immediately change their password, and that those concerned about credit card fraud should contact the credit bureaus -- full details are listed in the PlayStation Blog post.

Well, thanks for the update, Sony, but people might have liked to know this a little bit sooner.

UPDATE: Sony has released an official Q&A document regarding the outages. You can read it here.

Source: http://feedproxy.google.com/~r/GameProVideoGameAnnouncementNews/~3/SnwCj2qYZQ4/

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